Business support systems (BSS)

With the rapid pace of change throughout the telecoms and media sector, operators are striving constantly to meet consumer needs. Products and services are often multi-domain, multi-technology and contain content from multiple sources in an industry where speed to market is key. Logica offers bundled and business support solutions and services that help customers meet rapidly evolving market needs while managing or cutting operational costs.

Logica’s business support capability covers the establishment and management of customer-facing functions such as billing, CRM and customer care. Real business benefits include new sales, reduced costs and lower customer churn. In addition to Logica resources, our customers have access to a world-class network of leading technical partners and vendors.

Our portfolio includes a range of pre-packaged solutions that allow service providers to enter new markets with minimal risk, and competitive total cost of ownership (TCO). Our innovative solution and service approach gives operators fast market entry, flexibility and the scope to adapt to changing market needs.

To find out more or to speak to one of our experts contact us at telecomsandmedia@logica.com