KPN extends HR cooperation with Logica

Logica delivers custom made HR reports

Logica, the leading IT and business services company, today announced that it is providing KPN with HR management information services. As part of this outsourcing contract five KPN employees will transfer to Logica’s offices in Rijswijk, The Netherlands. The 6.5 year contract has a value of € 2.8 million.

Logica is now responsible for the management reports used by KPN’s HR managers, covering recruitment and attrition information and employee sickness leave. The reports also provide in-depth information about the use of lease cars, the development of salaries and career frameworks.

The new contract is an extension of the successful outsourcing contract of KPN’s HR Shared Services Center (HR SSC) that was granted to Logica at the start of this year . Sixty HR specialists in this best-in-class HR SSC are responsible for all activities concerning the HR administration for KPN. This contract extension strengthens the cooperation and illustrates that KPN has full confidence in transferring key HR processes to Logica.

Chris Jansen, managing director of the Energy, Utilities and Telecoms division of Logica in the Netherlands, commented: “Through the outsourcing of standard and custom made HR reports Logica supports and provides better insights about the role of HR within KPN. Logica will continue to standardise the reporting services and integrate this capability into its wider HR services offering.”

Henk van Tilborg, HR director at KPN, said: “Transferring information management fits into our strategy of building a compact and efficient HR organisation. HR is starting to direct and steer the policy around employee development. Logica is a trusted and innovative business partner who offers us strong support in this process.”
 
About KPN
 
KPN is the leading provider of telecommunications services in the Netherlands, serving customers with wireline and wireless telephony-, internet- and TV services. To business customers, KPN delivers voice-, internet- and data services as well as fully-managed, outsourced ICT solutions. Both nationally and internationally, KPN provides wholesale network services to third parties, including operators and service providers. In Germany and Belgium, KPN pursues a multi-brand strategy with its mobile operations, and serves multiple customer segments in consumer as well as business markets. At September 30, 2007, KPN served 5.5 million wireline voice subscribers, 9.1 million mobile customers, 2.6 million Internet customers and 0.4 million TV customers in the Netherlands as well as 16.8 million mobile customers in Germany and Belgium. With 27,155 individuals (24,890 FTEs), KPN posted revenues of EUR 8.9bn, with an EBITDA of EUR 3.7bn in the period January - September 2007. KPN was incorporated in 1989 and is listed on the Amsterdam, New York, London and Frankfurt stock exchanges.
 
About Logica
 
Logica is a leading IT and business services company, employing 39,000 people across 36 countries. It provides business consulting, systems integration, and IT and business process outsourcing services.  Logica works closely with its customers to release their potential - enabling change that increases their efficiency, accelerates growth and manages risk.  It applies its deep industry knowledge, technical excellence and global delivery expertise to help its customers build leadership positions in their markets. Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG). More information is available at www.logica.com.
 
Press contact
 
Erwin Cardol
T: +31 (0) 20 513777
E: pr.nl@logica.com