Transformational Outsourcing
Outsourcing is no longer seen purely in terms of its abilities to deliver cost improvements. Leading companies think of outsourcing more strategically and are now looking to external service providers to help them with their own continuous improvement and growth.
As a result, the business value that outsourcing can create for an organisation is evolving from a straightforward cost benefit to that of a real and genuine contribution to their long term prosperity, through business transformation.
These days, businesses are looking to their outsourcing partners to help them with:
- speed to market, to enhance their market share
- continuous process improvement
- managing risk
- and, of course, to reduce costs.
Effective outsourcing partners need to not only understand the latest available technology, but also need to have a solid understanding of their client's business and culture, to best help them transform their organisations. As the relationship matures between the client and the service provider and the trust between the two parties grows, building one team with a shared vision and goals, genuine business transformation can truly be achieved.
In fact, research has shown that such relationships can create a 20 to 40 per cent improvement in service, quality, cost and other performance indicators. This is known as the 'trust dividend' and is explained in detail the second paper in the Outsourcing Enterprise series of white papers; The Power of Relationships.
Logica is continually innovating and delivering leading edge outsourcing solutions and services that contribute to an organisation's move towards enhanced business and technology transformation. As a result, Logica is frequently chosen by national and multi-national organisations that are looking to transform their business. Our objective is always to contribute to the improvement of our clients' business performance, and we achieve this by:
- applying the in-depth industry knowledge that we have built up over more than 40 years
- maintaining clear focus on our customers and their business challenges
- embracing partnering principles with a shared risk/reward with our customers
- using a flexible business model to adapt to changes in the market during the contract period
- leveraging the cost effective delivery capability of our organisation
- delivering using our global blended sourcing approach to give the right balance of local and cost-effective resourcing.
To discuss how transformational outsourcing can benefit your business today, please contact us via email or telephone +44 (0) 870 850 4283.