Department For Business Innovation and Skills (BIS)
“The project was
a great success.
It delivered and
surpassed its
objectives”.Katy Shrimplin
Deputy Director Legal:
Prosecutions South
The Department for Business, Innovation and
Skills (BIS) supports sustained growth and
higher skills across the UK economy. It does
everything possible to drive growth - from
investing in skills to making markets more
dynamic and reducing regulation, and from
promoting trade to boosting innovation and
helping people start and grow a business
Hermes II is the case management system that
supports the Legal A Criminal Enforcement
Directorate, Legal Services Group within BIS. The
Criminal Enforcement teams are responsible for
the enforcement of the corporate and insolvency
regime in the UK through investigations and
prosecutions of criminal offences.
What BIS needed
BIS’s business requirements and also the
underlying technology had changed since the
legacy legal case management system had been
implemented. Therefore, BIS realised the need
for a new and upgraded system.
The Challenge
BIS was looking to meet the following objectives
with the new system:
- Provide a case management system that
supported its current business processes
going forward and was going to be flexible
for future requirements
- Reduce annual running costs and future
costs on the Department
- Reduce the risk of a service failure by
upgrading to technology that was fully
supported by the manufacturers.
Our Answer
At the core of the project was a redevelopment
of the Hermes I system in today’s technology,
bearing in mind future technology. We also
changed and developed new functionality within
the system that matched a changing business
environment. We achieved BIS’ aim of delivering
a new management information module that
provided their management with better control
of the business. BIS realised the need for new
and high performing infrastructure; something
we delivered for them, adding resilience and
improved security to the mix.
A Success Story
The system was designed in consultation with
the end users and so their input drove the way
the application was shaped and also ensured it
accurately met the real business requirements.
Using the system did not prove to be difficult
for users since their involvement in the
development of the system had provided real
experience of working with it prior to go live. This
guaranteed good productivity from day one of
the implementation of the new system.
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