Scanenergi consolidates everything in one system! – Mecoms^TM

"The implementation of MECOMS at Scanenergi is a break with the historical situation with "islands of systems" that many companies have been forced to accept within the IT area. Our entire IT platform will now be consolidated in a single integrated solution which will provide us with a number of benefits.”, Michael Mikkelsen, CEO of Scanenergi

Scannergi, an energy company in Denmark, has implemented the integrated customer service and billing solution – MECOMS.

Energy Data Management, Customer Service, Billing, Invoicing and Service Management - all consolidated in one single system called MECOMS. Scanenergi has used more than three or four separate systems and enormous amounts of Excel spreadsheets. The company signed a MECOMS implementation contract with Logica to deliver an end-to- end and future-proof solution for handling Smart Metering, CRM, Customer Service and Billing.

New possibilities and better customer service

"Internally, the new system will support our administrative routines and increase our efficiency significantly, and externally it will enable quicker and better customer care and service to the benefit of our customers.

"All in all, we raise Scanenergi’s performance capability by several levels, which by the way is necessary in the efforts to fulfil our vision of becoming the leading energy optimization company in the Nordic countries." says CEO of Scanenergi Michael Mikkelsen.

It gives an instant overview

"MECOMS is incredibly practical and provides you with an instant overview. All customer data are consolidated providing you with a great overview in one single system, and in the long term we will avoid a lot of manual routines.", says chief accountant Claus Kousgaard Larsen

Learn more in our Factsheet about Mecoms^TM and related Services.