Fronter - Protecting Information in an Online Learning Environment

"The trust that customers place in Fronter is key to our success and our growth. Logica’s security credentials are foremost in the market and this reassures our customers that our security has been designed to the very highest standards." Roger Larsen, CEO, Fronter

     Success Story

About Fronter
Fronter is the leading European provider of the Virtual Learning Environment, which is used by millions of teachers and students at thousands of learning institutions around the world. This success has been due to their strong emphasis on user involvement in development and their approach to open technology standards

What fronter needed
One of the biggest and growing concerns for Fronter’s customers today is electronic security. Fronter chose Logica to be their expert security partner to identify and address the security risks in their business. Fronter also wanted to gain ISO/IEC 27001 certification, the international information security management standard to prove that their online environment was secure.

The challenge
Fronter had built its Virtual Learning Environment with over 100 web-based tools, to make the most of the advantages of the digital world and provide teachers and students with a powerful, convenient online environment. This allows teachers to customise learning and assessment, while learners get their own personal learning environment.

They also wanted to prove to their current users and prospective customers that they could be trusted with the security of their online information.

They also wanted to prove to their current users and prospective customers that they could be trusted with the security of their online information.

Our answer
Working with Fronter, our team of security experts analysed the information they held, in terms of what was used to run the company and what was entrusted to them by their customers. Using our own risk analysis method, IRIS, we identified the potential risks the information could be exposed to, both physical and from electronic channels. This allowed us to set in place recommended policies, processes and education to control these risks, building upon their current security foundations.

The Logica team ensured that the Fronter solution was compliant with both the spirit and the letter of the UK Data Protection Act by having detailed discussions with the UK Information Commissioner.

A Success story
The success of this programme is due to the determination of Fronter to implement a robust approach to protecting data and the expertise of Logica’s staff to build security best practices into an easy to use, effective and ISO 27001 compliant information security management system.

Good security practices are now engrained in the DNA of Fronter. The whole business is affected, from physical and personnel controls, through to supplier management, systems development and maintenance, and the delivery of the managed service. The result delivers an assurance to all of Fronter’s eight million customers that their personal information is secure, and that their students and children can learn in a safe online environment.

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