Metering, Billing/CRM Europe

At Logica, we believe that smart metering and smart grids offer the opportunity to create sustainable, reliable and affordable energy supplies. Smart is all about creating the physical and commercial infrastructures which enable consumers to benefit from an affordable and reliable supply of sustainable energy. 

With this in mind, we would like to invite you to a one-to-one meeting with Logica experts on Stand C43 at Metering, Billing/CRM Europe, taking place on October 9th – 11th at RAI, Amsterdam. The 14th annual event brings representatives from the top 200 utilities, energy regulators and government agencies, utility suppliers and industry associations. 

Pre-arranged meeting 
Make the most of this opportunity! Pre-arrange a meeting with our experts who will speak on the below topics and get a first-hand insight into Logica’s vision on how to transform your business, aligning your investments in smart metering and smart grids with opportunities to create value. 

Smart metering
Find out how to leverage your data to enable distribution networks to be designed and operated more intelligently. We’ll talk you through our work on the InovGrid project, which was used by the EU as a case study for best practice, and demonstrate the solution that sits at its core. Contact now José Antunes, Global Smart Grids Practice leader.

Mass data billing
If you are an energy supplier, you’ll want to know what to do with your data to provide new services and change your relationship with consumers. At Logica’s stand you’ll find out how our Mass Data Billing solution helps SAP ISU clients such as Stadtwerke Bremen in Germany move to more complex, converged billing. Contact now Peter Gitzel, Product & Strategy Director MD.

Customer Service and Billing BPO
Do you want to know how we are helping TRE-FOR in Denmark increase customer satisfaction while reducing the cost to serve? Our experts will talk you through how we’ve helped it embrace customer service and billing (CS&B) via business process outsourcing. Contact now Mads Brogger,  Market Manager, Utility.

Smart as a Service
If you are an energy supplier the implementation of smart meters for your customers can seem a daunting and expensive prospect, laden with uncertainties.  Logica’s Smart Data Service, based on our Instant Energy platform, allows you to appreciate the value of smart to your business whilst aligning investment with return.  You’ll see how our clients have the flexibility to manage the uncertainties and reduce the risks of rollout while minimising their investment in new infrastructure. Contact now Rich Hampshire, Smart Metering Consultant. 

Electric vehicles
We’ll show you how we have helped the e-laad.nl foundation offer quick, easy, and national access for electric car owners to the future national grid of 10,000 charge points in the Netherlands. Our team can show how we pioneered the development of EV systems with CiMS, our award-winning charge point interactive management system. Contact now Jos Siemons, Managing Consultant, Smart Energy.

Mobility solutions
Productivity is key to any energy supplier’s business, and mobility solutions can help you save money by increasing the productivity of your workforce. Find out how we helped Anglian Water increase its productivity by giving them access to the real-time information they need to work more efficiently. We believe enterprise asset solutions will also be key to the effectiveness of the operational complexities of rolling out Smart and the interaction with back office systems. We look forward to showing you how.. Contact now Paul Mckeon SAP Channel Manager - Energy, Utilities.

Happy Hour 
Tuesday 09 October from 17:00 to 18:00 hours 
Come by our stall in Hall 1 C43, from 17:00 to 18:00 hours for a Happy Hour. We’ll raise a toast to a better tomorrow with a refreshing drink and some smart sparkling conversation.

Other Logica industry solution experts available at the event:

Topics of Discussion	Global Expert	Designation
ARM suite	Almin Ibrahimovic	Sales
Customer Service and Billing	Francis Redondy	Energy & Utilities Senior Manager
Utilities Sector	Nigel Spooner	Director of Portfolio and Operations, Global Utilities
Utilities Sector	Ana Domingues	Global Head of Marketing, Utilities Sector
Smart Utilities	Tommy Olsson	Global Practice Leader, Smart Utilities

Client TRE-FOR Speaker session

Speaker: Jette Hedegaard Post, Director, TRE-FOR, Denmark       Topic: Customer Service and Billing BPO       Date: Thursday, October 11       Time: 11.40am - 12.00pm

Jette will speak on TRE-FOR’s experience of “Higher customer satisfaction at a lower cost” covering,

• Background for choosing a Business Process Outsourcing (BPO) solution
• Expected outcome from outsourcing the Meter-2-Cash processes
• Is it possible to in a positive way impact both quality, cost and sales/revenue by outsourcing your Customer Care & Billing processes?

TRE-FOR is a multi-Utilities with a yearly turnover of 265 MEUR. Selling electricity, offering energy advice and delivering district heating are among the many energy services TRE-FOR offers.

Come! Hear our client TRE-FOR, Jette talking about What to expect when you outsource the Meter-2-Cash processes.

Please let us know if you are able to join us or would like a complimentary e-ticket to the exhibition by emailing paula.costa@series.com.pt.

Want to know more?
Visit our web page on www.logica.com or just send us an email to ana.domingues@logica.com and we will tell you all about it.