Electricity: Retail - Staying Ahead of the Game
The industry is transforming. Smart metering will change the way you bill your customers, and the service
you can offer them.
Managing smart metering : Smart metering offers you all kinds of opportunities in terms of better billing,
new and improved services and cost reductions. But to achieve these benefits you need to manage the
information you receive on customer usage and exploit it effectively.
Greener world : Green legislation will affect the kind of service you provide. You need to be able to educate
customers about being more energy efficient, reward those who use energy efficiently and use smart
meters to manage your own green targets and regulations.
Global challenges : The different market structures around the world with different degrees of competition
make every smart metering implementation a unique challenge in every country. You require access to
solid local market expertise to take advantage of the opportunities available where you do business.
The Logica Solution
The new smart world has infinite possibilities. You need to make sure you reap all the rewards it has to
offer. Logica can help. With a fresh approach, we can ensure you achieve more. Ranked as the number
one IT services provider for utilities by Pierre Audoin Consultants (PAC) and with over 3000 consultants
worldwide, you couldn’t be in better hands. We can offer you:
A proactive methodology : Smart metering is relatively uncharted territory. Using a combination of expert
business, systems and data management knowledge, we’ll enable you to adapt effectively to these
uncertain times and take advantage of the opportunities new technologies have to offer.
Comprehensive systems : Logica has a remarkable track record in the implementation of innovative
customer care and billing solutions worldwide. Our solutions enhance today’s customer service and billing
capabilities by providing opportunities to exploit smart metering data throughout your organisation and
enable a step change in billing performance. Depending on your organisation’s strategy, we can develop
a bespoke system unique to you, or provide best of breed technology, business process outsourcing
services and software as a service.
Key benefits :
- Accurate real-time billing : Eliminate estimated figures, and ensure you avoid future cases of
unbilled debt.
- Cost reductions and competitive prices : Use data to become increasingly commercially aware
and find new ways to reduce your own costs and make your back office processes more efficient.
Increased online customer management will reduce personnel and commercial space costs.
- Added value and exemplary service : We can ensure you can keep market share and win
customers from the competition. Data from smart meters will give you an entirely new
perspective on your customers, allowing you to create innovative, targeted tariffs and offer
customers new incentives.
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