The Outsourcing Enterprise – Building core retained capabilities

How core retained capabilities can provide governance, control, risk mitigation and flexibility in outsourcing arrangements.

The Outsourcing Enterprise series, sponsored by Logica, provides leading edge thinking from the perspective of the Chief Executive. It suggests the nature of the involvement the CEO should have, as well as those issues which should be considered in order to ensure the success of an IT or Business Process outsourcing decision.

Success in outsourcing requires certain core capabilities to be retained in-house.

Retained capabilities provide a solid operating framework that support governance, control, risk mitigation and flexibility in outsourcing arrangements and form the basis for maturing an organisation’s ability to lead in outsourcing.

Conducted in 2007, this research identifies a nine core capabilities framework for high-performing IT and back office functions. An essential guide for organizations, who want to maintain control of their IT destiny.

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