The Outsourcing Enterprise – The CEO’s role in delivering strategic advantage

How the CEO engagement is a critical factor in outsourcing success.

The Outsourcing Enterprise series, sponsored by Logica, provides leading edge thinking from the perspective of the Chief Executive. It suggests the nature of the involvement the CEO should have, as well as those issues which should be considered in order to ensure the success of an IT or Business Process outsourcing decision.

Outsourcing is not a fad, but a substantial part of corporate and government expenditure, needing top team oversight and management.

A critical factor in outsourcing success is CEO engagement. Why do successful CEOs care about outsourcing? What do they care about? What key developments in the outsourcing phenomenon need to shape CEO and top team thinking over the next five years?

The first paper of the Outsourcing Enterprise Series, this study highlights the importance of the CEO in executing successful outsourcing initiatives and notes that one-third of outsourcing deals could fail due to lack of CEO involvement.

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