Paperipalvelu chose cloud CRM
“CRM Online is the best option for us. Cloud solution is ready to be taken in use quickly when needed and with low initial investments. And the maintenance - we don’t have to worry about it", Jere Koskimo, Paperipalvelu CEO
What were the client challenges?
- Paperipalvelu wanted to be in the forefront in applying new technology
How did we address the client challenges?
- In the first and primary phase lasting 3 months, our consultant analyzed and developed Paperipalvelu´s selling culture.
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Logica helps to realize the customer´s strategy through various customer and sales processes.
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The second phase consists of the actual implementation and integrations.
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Total solution delivered by Logica Finland
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Technologies
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Microsoft Dynamics CRM Online 2011
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Compatibility with Microsoft Azure, Microsoft SharePoint and Microsoft Dynamics Market Place
Why did the client choose us?
The best alternative for Paperipalvelu was Microsoft Dynamics CRM Online and they chose a local Microsoft partner Logica to deliver the total solution.
The cloud service allows :
- fast deployment with small initial investment
- no need to worry about the maintenance, latest version in use
- CRM available everywhere regardless of the place
- Outlook interface guarantees the best productivity
What were the benefits to the client?
- The CRM solution enables to develop better sales, customer service and marketing processes and quality and thus improves efficiency.
- Proactive and systematic sales culture , better co-operation.
- The CRM solution enhances predictability and is a flexible tool to set up goals and to measure them.
Logica
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