Business Process Outsourcing

Do your business processes let you adapt quickly to meet the demands of an ever-changing marketplace? And improve the efficiency of your operations, maximising revenue and lowering costs?

We create the flexible, tailored solutions you need, taking full advantage of technology innovation. And make sure they are industrial strength. Our consultants will work with you to understand your challenges. And bring together all the elements of a Business Process Outsource solution – customer service, transaction processing and business systems.

Combining our onshore and offshore talents, our unique blended delivery offers greater value through reduced costs and managed risk. That comes by employing best practice and matching it with the best in market innovation.

Our end-to-end solutions span from back office to industry-specific services.

In HR Outsourcing, Payroll, Learning, Pensions, Finance and Procurement, we make sure the basics of transaction processing are right, while constantly investing in service improvements. Our local market and multinational solutions use a range of applications including Oracle SAP, Microsoft and Agresso – and are often priced as Software as a Service (SaaS). Where appropriate, we can transfer your staff and invest in their future. And with 40 years’ track record, you are in the safe hands of one of Europe’s most experienced full-service HR providers.

To help meet your specialised needs when commoditised solutions won’t do, we deliver industry-specific front and middle office solutions, for example in Financial Services, Telecoms, Energy Trading and Fuel Cards. Perfect when you spot opportunities that can give you the edge over your rivals.

We work to your agenda, to build and transition, operate and transform. We help you create sustainable competitive advantage, and keep you in control.