The Outsourcing Enterprise - series of white papers
Sharing expertise and leading edge-thinking is something we’ve been committed to for a long time. That’s why we have been sponsoring research about outsourcing best practices since 2005. And counting. Our successful collaboration with the London School of Economics Outsourcing Unit has brought to life the Outsourcing Enterprise Series. A series of white papers specifically targeted at CEOs to guide them through the challenging world of outsourcing.
The series draw on a number of interrelated research studies conducted by Professor Leslie Willcocks (LSE), Sara Cullen (Cullen Group), Dr. Mary Lacity (University of Missouri–St Louis), and Andrew Craig (Carig Ltd), all leading experts on outsourcing. This research distils 17 years of independent and rigorous studies in over 1600 organisation across the world. And achieves in-depth understanding of what makes for success, what does not work, why some organisations are effective users of outsourcing while others have very mixed experiences.
Leading edge thinking from the perspective of the Chief Executive. This is what the Outsourcing Enterprise series is all about. Basically a must-read for anyone involved in or considering outsourcing.
The Outsourcing Enterprise white papers:
The Outsourcing Enterprise videos:
Prof. Leslie Willcocks and Andrew Craig of the London School of Economics Outsourcing Unit talk about the Outsourcing Enterprise Series and in particular answer questions on their more recent papers: Step-change: Collaborating to Innovate and Outsourcing in difficult times in the following videos:
The Outsourcing Enterprise Book:
In 2010, Prof. Leslie Willcocks of the London School of Economics has also published a book entitled “The Outsourcing Enterprise: From cost management to collaborative innovation”, available from the major online retailers. Written to influence executives, the book is based on the Outsourcing Enterprise Series of white papers to show how to develop a dynamic outsourcing strategy. Another must-read for anybody concerned with global sourcing in the next ten years.
About the Authors
Leslie Willcocks has a global reputation for his research and advisory work on outsourcing,information and communications technologies and organizational change. He is Professor of Technology Work and Globalization, Director of the Outsourcing Unit, and Head of the Information Systems and Innovation Group, Department of Management at the London School of Economics and Political Science UK, he is also Associate Fellow at Templeton College, Oxford, Visiting Professor at Erasmus and Melbourne Universities, and Editor-in-Chief of the Journal of Information Technology. He is co-author of 32 books and over 170 papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, MIS Q Executive, and Journal of Management Studies. In February 2001 he won the PriceWaterhouseCoopers/Michael Corbett Associates World Outsourcing Achievement Award for his contribution to this field. He is a regular keynote speaker at international practitioner and academic conferences, has extensive consulting experience, and is regularly retained as adviser by major corporations and government institutions.
Andrew S. Craig heads the IT leadership and governance stream of Carig Ltd and is also a director of Board Coaching Ltd. He is a visiting Senior Research Fellow at the LSE working in the Outsourcing Unit. He has coached executives, teams and boards in the Defence Procurement Agency, the UK Border Agency, the leisure industry, Balfour Beatty, HSBC and finance and fund management companies. In his professional Army career, as Brigadier, he directed the recruiting operation- an annual requirement of 16,000 people- and was responsible for Human Resource planning for a workforce of 120,000. He commanded engineering operations worldwide, including in the first Gulf War and Bosnia, and led the UK’s planned military response to nuclear, biological and chemical terrorism. He was awarded an OBE in 1998.
Sara Cullen is the Managing Director of the Cullen Group, which offers consulting, training, and advice on commercial agreements. A former partner at Deloitte, she received her PhD from Melbourne University in outsourcing. Dr. Cullen has acted as a consultant for 87 private and public sector organizations in 51 countries on 116 outsourcing projects with contract values of up to $1.5 billion per year. She has conducted seven government reviews and been featured in more than fifty articles in addition to carrying out research with universities that include the London School of Economics, Melbourne, Oxford, and Warwick. She has written twenty-five publications including Intelligent IT Outsourcing.
Dr. Mary C. Lacity is Professor of Information Systems at the University of Missouri-St. Louis, Research Affiliate at Templeton College, Oxford, and Doctoral Faculty Advisor at Washington University. Her research interests focus on IT sourcing, privatisation, relationship management and project management. She has conducted case studies of over 100 organizations and has surveyed the practices IT managers in both the US and Europe. She has written more than 50 articles and six books, most recently Global Sourcing of Business and IT Services, and Netsourcing Business Applications. She was the recipient of the 2000 PricewaterhouseCoopers Michael Corbett Associates World Outsourcing Achievement Award.
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