The AUDDIS advantage
A move to automated Direct Debits opens the way for you to electronically transfer Direct Debit instructions (DDI) from your company to the bank via the BACS (Bankers Automated Clearing Services) system. The major benefits of using computer systems instead of handling paper work manually is that it enables you to cut back on a large and unnecessary level of Direct Debit administration. As a result, your staff can focus their energies on more productive tasks. You also increase the speed of setting up new Direct Debit customers and minimise the chance of errors at the point of payment set up.
SAP & AUDDIS from Logica
We offer you more than just the interface between your bank’s existing administration system and the BACS system. Ours is a complete solution that will hold Direct Debit Instructions (DDI) directly against your customer master record within SAP.
Our service is designed to improve the efficiency and accuracy in processing DDI. Intelligent, scalable and designed to manage the entire transaction lifecycle of a DDI, it maintains control over the process with minimal manual intervention. This simple process uses the BACS system to transfer a copy of the DDI.
Automating the exchange of Instruction details between you and your customers’ banks means there is much less scope for manual error during the initial set-up phase and that the risk of payments returning unpaid is significantly reduced. Instruction details are processed faster and more efficiently, eliminating the need for the customer’s bank to re-key the details.
What the solution provides you
Our solution facilitates the process of setting up new mandates; cancellations; amendments; indicates the nature of the sales agreements; and the facility to highlight any direct debit failures. You also get access to a historical record of all the DDI actions on an account.
Computerised record-keeping provides the means to monitor and control payments efficiently. A streamlined procedure ensures that you and your bank are always up to date on the payment status between you and your customer. You can choose from the following AUDDIS options:
- Direct Debit payment information
- Direct debit payment statements and invoices
- Duplicate customer check
- Modulus checking
- Complementary services
-ADDACS
-Email of SAP documents
Key benefits
- You benefit from reduced paper handling
- Direct debit agreements are processed faster & more efficiently
- Your customers enjoy a better quality service through fewer manual keying errors