By using this site you agree that we can place cookies on your device. See our cookies policy for details.

Effective management of customer collection and dispute resolution

Every organisation in today’s demanding economic times seeks to get the best out its business. True value for your organisation can only be attained once you deal with outstanding debts in a smart and efficient way. To do this you need a proactive approach in dealing with your customers. By handling receivables effectively, your organisation could experience a positive shift in the:

  • number of invoice disputes
  • Days Sales Outstanding (DSO) figures
  • working capital
  • cash flow.

We offer ‘SAP Collections Management’ and ‘Dispute Management’ as the key tools for debt recovery and managing payment issues. We work with you to ensure a positive impact is experienced by your customers and at the same time, you enjoy the benefits from an improved cash flow. We implement this solution with the aim of making:

  • receivables management more proactive
  • employees become more productive
  • your customer relationship become stronger.

Key benefits
SAP Collection management enables you to:

  • proactively collect the outstanding receivables
  • improve customer relationship
  • identify and prioritise your customer accounts
  • reduce DSO
  • improve cash flow
  • integrate SAP Dispute Management
  • conduct an audit trail.

Download PDF (.3mb)
Quadrio Alves
José Quádrio Alves Global SAP Practice Leader +351 934 995 053

Share: