“By changing the plant maintenance system in one of our business units, SAP PM was selected in competition with other ‘best of breed’ systems. Much of the effort was used on the engineering part, in addition to re-designing the processes for corrective and preventative maintenance. On the SAP side Logica UK were engaged” Bent Thomassen, RCC Application Manager, Rieber & Søn

About Rieber & Søn
Rieber & Søn is a focused foods company comprising 11 business units, which vary in terms of product categories, production structure, organisation and markets. The company’s biggest brand Toro offers a broad range of products and enjoys a leading position in several categories in the Norwegian market.

The company manufactures dried food and ready-cooked meal products and has a large share of the retail grocery sector. Their main markets are in Europe, where they have production plants in seven countries.

The challenge
A growing business and constantly improving operations are top items on the agenda for Rieber & Son. They’ve invested substantially in production equipment at their Toro plant in Bergen, Norway. To help protect these investments and ensure the equipment was preserved in the most favourable operating condition, they needed an improved maintenance system. What they wanted was an asset management system that would not merely replace the current system but also effectively support the company’s business objectives.

Our answer
Rieber & Søn chose to engage us as their implementation partner. We demonstrated ample experience, skills and knowledge to make the engagement successful. Our asset management knowledge and SAP capabilities gave them confidence to go ahead with their decision.

Our capabilities in system configuration and methods helped support both corrective and preventative maintenance processes. The solution included the calibration processes of the site’s critical control points. SAP standard configuration was used without the costs of developments and interfaces. While we worked closely with their internal support team, we also brought in our own templates, proven accelerators and information sources. These helped develop configuration testing and training documentation quickly and consistently. This approach added real value, cutting down weeks from the implementation schedule.

A success story
Right from the early stages of implementation, our collaborative approach helped establish detailed knowledge and understanding of the system capabilities for the Toro project team. The team was well-placed to make decisions on process and system design that would meet their requirements. Change management activities were highlighted early in the blueprint, giving the team adequate time to respond. Our consultants used their experience in global roll outs to remove the potential pitfalls of multi-site implementations and defined a system that was future proof.