Guidelines for developing an operational Shared Service Centre
Are you thinking about how the creation of a shared service centre could benefit your organisation?
In this video Frank Koen (Mayor of Capelle aan den Ijssel, responsible for local council cooperation at the VNG commission), Ralph Pans (Chairman of the Executive Council VNG) and Monique Mulder (Global Director Public Sector, Logica) speak about the importance of working smartly.
This reference document describes guidelines for developing an operational Shared Service Centre. Containing a wealth of practical summaries, tables and checklists, the approach is presented in the following phases:
- Concept: developing the idea
- Investigation: exploration and project planning for HR and Finance Shares Service Organisation(SSO)
- Design: design and production of implementation plan for SSO
- Implementation of SSO
- Evaluation against objectives
View the 5 page summary today or register to download the full 108 page document (6MB)
Contact us for more information about creating a successful shared service centre and to speak with one of our experts.
This document is published by the Association of Dutch Municipalities (VNG) in collaboration with Logica.
Logica
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