Mass Data Billing - Getting your ideas to the mass market sooner
Success in today’s competitive Telecoms business requires introducing new products quickly,
ensuring the services can be provisioned, billed and paid for efficiently.
Utilising your existing CRM, provisioning and billing systems to achieve this can be a bottleneck. We can provide the means to overcome this bottleneck, get your new products to the market, ensure they can be billed accurately and the cash collected.
Getting products introduced
The rise in expectation management that has been driven through Telecoms adoption is
phenomenal. Consumers expect to get access to the latest technology and capability wherever they
happen to be. They want to switch between mobile and wi-fi without thinking about it. Businesses
need to be able to ensure their staff can access corporate data securely and remotely.
In the midst of all this, new products are being introduced by rivals and new entrants. In order to
compete, you need to be able to bring these products to your customers quickly and effectively. The
journey will start with the research of suitable products, but will end when you need to launch the
products and have them able to be offered and service provided to your customers.
Launching new products to your customers encompasses a range of business problems unique to
the Telecoms market. These include:
- How will we model the options?
- How will we manage the physical characteritics of fixed lines?
- How do we ensure we can set up the rating rules effectively?
- How do we provision the new services?
- How do we interact with our customers the way they want?
- How will we bill for the services?
- How do we minimise revenue leakage?
- How do we ensure cost effective collection?
Answering these questions takes time when dealing with legacy systems. The work necessary has to
be scheduled against other priorities. If only there was a way to deliver these services more quickly
and more safely.
Key benefits
- Faster time to market
- Accurate billing set up
at point of order
- Improved Customer
Experience
- Reduced debt through
appropriate collection
management
- Enhanced revenue
protection.
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