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Smart Office - The Road to Becoming a Smarter Energy Provider

Smarter thinking

Introducing competition into the retail energy sector has created new opportunities for utilities and consumers alike. People in many countries can now choose from whom they buy their gas and electricity - and the trend is continuing across the world. To be able to compete and win in retailing energy requires new industry processes and information flows between people and organisations, all supported on robust technology.

Smarter competition

Smart metering will intensify competition in the retail energy market. Success will depend on how well you use the wealth of data available from the meters to better understand your customers and develop innovative products tailored to individual customer groups – making your service stand out from the crowd.

Smarter infrastructure

To compete successfully in the smart retail market will require smarter processes that, in turn, require a seamless blend of new, smart functions with existing legacy systems and new, efficient off-the-shelf (OTS) components. This can be achieved through business process management (BPM) based on a service-oriented architecture (SOA) that pulls together the operations needed to deliver new smartenabled retail products.

Our Smart Office features

  • Smart Office is platform-agnostic and can be implemented on a variety of applications
  • We can help suppliers to implement an in-house Smart Office or deliver it as an on-demand service
  • Smart Office is wholly consistent with, and complementary to, SAP’s MDUS and AMI@SAP strategies
  • Although focused on differentiation, Smart Office can play a key role in enabling suppliers to make the transition from today’s conventionally metered world to a smarter one

If you have any queries, contact us.

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Nigel Spooner
Talk with a Logica expert
Nigel Spooner Director, Global Utilities

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